What is Krause English?
It started out as a language-only program in 2006, and then within a few years had morphed into a corporate presentation skills program when we noticed that was one of the main skillsets our clients wanted to develop. Of course, if you want to focus on something else, we can do that, but presentation skills is the most common one.
What's the difference between you and other online language people?
What are the payment terms?
Is it suitable for beginners?
Is it okay if I live in [insert country here]?
What if I travel frequently?
We will be happy to put together a special program for you to follow when traveling, so you can stick to your routine and continue making steady progress even when you’re on the road.
Do I need to subscribe to those papers and magazines?
Is it confidential?
We are used to dealing with confidential issues. In fact, almost all of our clients discuss confidential issues (company strategies, internal issues, etc) in our classes, and whatever is discussed in those classes stays in those classes.
Our livelihood depends on our clients being happy with us, and they probably wouldn’t be happy with us if we went around naming names.
How will I communicate with you?
By the way, here’s what we mean by “local phone number” — you pick up your phone, dial a local number (for example, if you are in Bucharest, it is a Bucharest number), and then our phone rings wherever in the world we are that day. Whether we are in the same room as you, or sitting in a grass hut in Thailand, it’s still just a local call for you.
How will you measure my progress?
–Your reading ability
–Your writing ability
–Your speaking ability
–Your listening ability
The weekly recordings we make, kept private between you and us of course, will illustrate your progress from week to week.
How quickly will you get back to me?
However, you shouldn’t have to wait more than 24 hours for a response to a question, excluding weekends and holidays.
How long before I see results?
Generally speaking, the biggest results come after two months, in months 3 and 4.
The average amount of time clients stay with us is eleven months. Some stay for years, some are out after a couple months, but the average is eleven.
When do I pay?
Yes, that means each month is prepaid, but there is no long-term commitment, so if the service isn’t working for you, just don’t renew.
What is your cancellation policy?
What payment methods do you accept?
We’ll email you an invoice at the beginning of the month, and you can pay by any of those methods.
Unfortunately, we do not accept stacks of cash or paper checks at this time. 😉
Do you secure my data?
Also, we don’t store your credit card info, so there’s nothing for anyone to hack or steal.